Service KPI’s
Incident Management Troubleshooting
Sev 1 – 15 minutes
Sev 2 – 30 minutes
Sev 3 – 48 Hours
Sev 4 – No SLA
The Triber Guarantee: Your marketplace will be within 1 business day, or your first month is free!
The Triber Guarantee: Your marketplace will be within 1 business day, or your first month is free!
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Incident Management Troubleshooting
Sev 1 – 15 minutes
Sev 2 – 30 minutes
Sev 3 – 48 Hours
Sev 4 – No SLA