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Triber Knowledge Base

Triber SLA's

4

Triber – Systems Availability
Incident Management
Service Management
Business Continuity Plan (BCP)

Triber Website B2B Procurement Marketplace Terms & Conditions

1

Terms & Conditions

Different Roles That Will Benefit from Triber

1

Estimators

Explore Triber's Dashboards and Chat Features

3

Dashboard
Compliance Dashboard
Chat & Discussion Feature

See How Your Suppliers Will Engage with You on Triber

4

How to Create a Submission
How to Update Uploaded Documents
How to Opt-Out of a Request
How to Create a Submission with Cost Breakdown Structure

Setting Up Your Own Triber Procurement Marketplace

9

How to Create Procurement Team Buyers
How to Invite a Seller
How to Create a New RFQ
How to Publish a Request
How to Check Seller Response
How to Update Seller’s Submission Status
How to Edit a Request
How to Close a Request
How to Delete a Request

Explore Triber's Videos

1

Explore Triber’s Videos

What's My Username and managing SPAM

3

Forgot my Username
Forgot my Password
Why am I missing email notifications from Triber

Getting Started with Triber

6

Application Process for Starter Package Subscription
Application Process for Triber Professional Services Subscription
Application Process for Investor Distributor & Consultants
Activate Your Triber Account
How to Apply Your Company Logo
Multi-Factor Authentication Configuration

Service Management

Service KPI's

Incident Management Troubleshooting

Sev 1 - 15 minutes

Sev 2 - 30 minutes

Sev 3 - 48 Hours

Sev 4 - No SLA

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Updated on 16th October, 2023

Incident Management Business Continuity Plan (BCP)

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